FAQ's and Support documentation:

NOD32 Antivirus activation/registration how-to
Corrupt Antivirus Removal
Correcting Trend Micro conflict with Malwarebytes Antimalware

Socket 1156 and Socket 1366 Product Brief with configuration how-to

'Iron clad' Pyrinex 1 year warranty

Our warranty is simple and straight forward. If you purchased a product within 1 year, if it becomes defective then we will replace it with only a couple of stipulations.

1) If the product is used for something or in any way that it was not designed for, your warranty will be void.
2) If the product is installed incorrectly and becomes damaged from such, your warranty will be void.
3) Software can typically never be taken back unless the packaging is intact and the seal remains unbroken.
4) Special order items are manufacturers warranty only.
5) Warranty does not protect against software corruption from 3rd party software nor viruses/spyware/malware.

So that's it! If we build you a custom system and a component fails, just bring it in and we can typically have it replaced same day, sometimes even within the hour, parts and labor guaranteed!

If you have any questions about our warranty or need to know if something is covered or not, give us a call at (877) PYRINEX and we will answer all of your questions.


Common technical support phone numbers:

Trend Micro	Home user: Toll-free phone support: 1 (800) 864-6027 M-F 5AM – 8PM US Pacific time	Small Business and Enterprise: Toll-free phone support: Enterprise: 1 (877) 338-7363 SMB: 1 (888) 608-1009 M-F 5AM – 5PM US Pacific time
Eset	Customer Service - Home Edition For questions with downloading, installing ESET products, username and password, and credit card or payment. Call: 1 (619) 876-5400, press 2 Hours of phone support: 6:00am - 6:00pm Pacific Time [GMT-8], Monday - Friday	Customer Service - Business EditionFor post-sales technical questions about ESET products, assistance removing viruses, and to submit a sample virus. Call: 1 (619) 876-5400, press 3 Hours of phone support: 6:00am - 6:00pm Pacific Time [GMT-8], Monday - Friday
Lenovo	Lenovo technical support phone list (model specific)
Dell	Dell technical support call form (service tag specific)
XFX	Be sure that your XFX product is registered before contacting technical support!	1 (800) 880-3225
Seagate	1 (800) SEAGATE 8:00AM - 6:00PM (CT) Monday - Sunday
Linksys	1 (800) 326-7114 24 hours a day, 7 days a week
Sony	VAIO® Computers: 1 (888) 476-6972 24 hours day / 7 days a week
EVGA	1 (888) 880-EVGA (3842)
Intel	Desktop Motherboards, Server Products, Processors, Network and all other Intel products	1 (916) 377-7000 07:00 to 17:00 (US Pacific Time) Monday - Friday